Haas Limo Terms and Conditions of Service

SMS Messaging Terms & Conditions

Haas Limo operates an SMS messaging program to communicate transactional and promotional updates to our customers. By completing a reservation, contacting us via our website forms, or explicitly opting in to receive SMS notifications, you agree to the following terms:

Program Description & Use Case: Haas Limo sends appointment confirmations, booking receipts, chauffeur arrival notices, flight delay updates, and customer support communications. Occasionally, marketing and promotional messages may be sent, including special hourly deals, airport transfer discounts, or seasonal fleet updates.
Opt-In Consent: Customer mobile numbers collected for SMS consent are obtained via explicit web checkboxes, contact forms, or booking portals. Mobile information is used strictly in accordance with our operations and will never be shared, rented, or sold to third parties or affiliates for marketing or promotional purposes.
Message Frequency: Message frequency varies based on your service usage, trip scheduling, and customer support engagement.
Cost Disclosures: Message and data rates may apply for any messages sent to you from us and from you to us. Please contact your wireless provider for questions about your text or data plan.
How to Opt-Out (Cancellation): You can cancel the SMS service at any time. Text “STOP” to reply to any message to completely opt-out. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or contact our office.
How to Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or email us directly at info@haaslimo.com.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Welcome to Haas Limo, a leading Private Car, Limousine and Executive Bus Service Company located in Arlington, Virginia. The Terms and Conditions Agreement (“Agreement”) lists the terms of the agreement between you (“customer”) and Haas Limo for purchasing airport and point-to-point private car, stretch limousine or charter bus transportation, and all other services that we provide. By completing a reservation on www.haaslimo.com or with our office staff, you agree to accept the terms and conditions of this Agreement and to become a registered traveler of Haas Limo.

Modification

If we change this Agreement, we shall post a revised version of this Agreement online and include it on all future reservation confirmations sent, and shall automatically replace the terms of this Agreement. Your continued use of the Services following Haas Limo posting of a revised Agreement will constitute your acceptance of the revised Agreement. If you do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the services. Signed contracts will be grandfathered and not subject to new terms and conditions revisions. New contracts will be subject to the latest terms and conditions posted online on the Haas Limo website and sent with every reservation confirmation.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia. The customer and Haas Limo agree that any legal action, suit, or proceeding arising out of or relating to this Agreement shall be instituted exclusively in the state or federal courts located in Arlington County, Virginia. Both parties hereby waive any objection to the laying of venue in such courts and irrevocably submit to the exclusive jurisdiction of such courts in any such action, suit, or proceeding.

Compliance

Haas Limo will strictly enforce State and Federal Laws and will maintain a zero tolerance compliance policy that no alcoholic beverages can be consumed or used by any person not of legal (21) drinking age. No person shall bring contraband or illegal substances aboard vehicles that are owned or operated by Haas Limo. Person(s) under the age of 21 is/are prohibited from consuming any type of alcoholic beverages.

Chauffeur has every right to search the bags inside the vehicle for illegal substances at any time. If the Chauffeur finds any illegal substance, we reserve the right to terminate the contract at that moment and it will be the clients’ responsibility to make his/her own transportation arrangements at that point. Haas Limo will never leave minors stranded and the vehicle will wait onsite until all minors are pick-up by their parent(s), legal guardian and/or responsible party (adult). The full amount of the reservation will be billed, plus any additional applicable wait time charges; absolutely no refunds will be issued.

Haas Limo prohibits travel on unpaved roads. At no time will the Chauffeur operate vehicle on any type of dirt, gravel or any other type of unpaved road. Chauffeur has ultimate authority of where he/she drives the vehicle, dangerous and or roads that are too small to navigate can and will be avoided depending on the type of the vehicle. The rules cannot be modified, if a pick up or drop off location is inaccessible by paved roads it is the customer’s responsibility to get to and from the vehicle listed on the contract.

Liability

Haas Limo will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. Haas Limo will not be responsible for any belongings left while the client is in or out of the vehicle. The purchaser of the contract is responsible for his or her guests. Upon determination that any of the above policies were violated, Haas Limo may terminate service to the client and shall be deemed to have fulfilled its contractual obligations to the client under the agreement.

THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR

$500.00 minimum per damaged seat
$200.00 minimum per damaged carpet
$500.00 minimum per damaged mirror
$150.00 minimum for extensive cleanup (spills, etc.)
$50.00 for gum in the carpet clean up
$250.00 minimum shampoo and disinfecting (due to sickness interior)
$150.00 detailing and wax (due to sickness-exterior)
$500.00 minimum for each burn hole, rip or tear to upholstery
$250.00 minimum for each act of vandalism
$1,000.00 per incident of smoking inside the vehicle, and the ride will be terminated immediately.
$1,000.00 minimum opening a vehicle door into another vehicle or stationary object

This is not an exclusive list; any and all damages caused to the vehicle and or including loss of revenues for downtime during repairs can and will be charged to the credit card used to book this service. If there is not enough room on the credit card to satisfy the damages, Haas Limo reserves the right to file suit in an Arlington County, Virginia court to recover losses. Damage to the flat screens will result in a $400.00 minimum replacement fee, and charged to the credit card on file.

DEPOSITS, CANCELLATIONS & SERVICE FEES

Gratuity is Included

Driver gratuity is included with the booking. You may choose to tip extra directly to the driver at your discretion.

Rates / Service Fees

A 5% Admin Fee is included.
A 3.5% Credit Card Processing Fee will be applied to all credit card transactions.
There are NO fuel charges or additional hidden service charges.

Hourly Trips

Sedan: 2hr minimum.
Luxury SUV: 2hr minimum.
First Class SUV: 3hr minimum.
First Class Sedan: 4hr minimum.
Sprinter and 24-pax Executive Buses: 4hr minimum.
32-pax to 55-pax Motor Coaches: 5hr minimum.
All trips are billed from Garage to Garage.

Additional Policies

Child Safety Seats: $25.00 fee per seat.
No Pet Fee: Pets must travel in carriers.
Late Night & Early Morning (12:00 AM – 5:00 AM): $25.00 surcharge.
Holiday Travel: $25.00 surcharge.

Complimentary Wait Policy

Domestic arrivals: 30 minutes from time of gate arrival.
International arrivals: 1 hour from time of gate arrival.
Everything else (Residential, hotel, etc.): 30 minutes from scheduled pick-up time.
Extra Wait: Billed in 5-minute increments at $5.00.

Extra Stops Policy

Extra stops incur a $25.00 minimum charge.
Airport Terminal stops (pick up or drop off) incur a $50.00 charge per terminal.
OR: The booking will automatically change to a Higher Amount As Needed Per Distance and Time if any wait time is involved.

Cancellation Policy

Sedans/SUVs: Cancellations within 12 hours billed at 100%.
Sprinters/Buses: Cancellations within 48 hours of pick-up are billed at 100% of the total.

NO REFUNDS WILL BE ISSUED!!!

Haas Limo Terms and Conditions Explained

Understanding the terms and conditions is crucial before booking any transportation service with Haas Limo. This section provides a comprehensive overview of the agreement between you, the customer, and Haas Limo, ensuring clarity on all aspects of your service booking. It covers everything from initial reservations to post-service procedures, aiming to prevent misunderstandings and ensure a smooth experience.

The agreement details your rights and responsibilities, as well as those of Haas Limo, for private car, limousine, and executive bus services. Key areas addressed include how the agreement can be modified, the legal framework governing the contract, and specific rules regarding the consumption of alcohol and the presence of illegal substances. Familiarizing yourself with these terms will help you utilize Haas Limo's services with confidence and peace of mind.

Payment and Damage Policies

Haas Limo outlines clear policies regarding payments, deposits, and liability for damages incurred during service. This section details how charges are applied, including any applicable fees, and establishes the customer's financial responsibility for any harm caused to the company's vehicles or property. Understanding these policies is essential for managing expectations and ensuring a transparent transaction.

Specific charges are itemized for various types of damages, ranging from seat and carpet damage to more extensive issues like vandalism or smoking within the vehicle. The agreement also mandates the authorization of your credit card for these potential charges, emphasizing the importance of maintaining the vehicle's condition. This proactive approach ensures that Haas Limo can maintain its fleet and continue to offer high-quality services to all clients.

Cancellation and Refund Policy

The cancellation and refund policy of Haas Limo is designed to protect both the client and the company, ensuring fairness in the event of unforeseen circumstances. This section clearly defines the procedures and consequences associated with canceling a booked service, providing essential information for clients to consider when making their reservations.

It is important to note that Haas Limo's policy generally states that no refunds will be issued for cancellations. This underscores the commitment required when booking services and highlights the importance of confirming all details before finalizing a reservation. Clients are encouraged to review this policy carefully to understand the implications of any changes to their travel plans.

Service Fees and Surcharges

Haas Limo applies various service fees and surcharges to ensure the fair pricing of its diverse transportation offerings. This section details additional costs that may be incurred beyond the base service rate, providing transparency for clients regarding the total cost of their booking. Understanding these fees helps in budgeting and avoiding unexpected expenses.

Specific surcharges are applied for services such as late-night or early-morning travel, airport terminal pickups or drop-offs, and the provision of child seats. Additionally, a credit card processing fee is applied to all transactions. These charges reflect the specialized nature and logistical considerations of providing premium transportation services, especially during off-peak hours or at busy airport locations.